It is affordable to charge anywhere
Reduce the planet’s carbon footprint, one charger at a time
Popular Questions
Simple. You’ll find a variety of payment options in our Shop. Or give us a call at 203-710-9300 and let’s chat! Shipping typically occurs within 2 weeks of receipt of order.
Questions about Rescue Charging
What is the process for an EV rescue charge?
It is really very simple.
- Put gas in the unit (our unit comes with the oil already filled) and press the electric start button once to go into stand-by mode.
- Press start again or the remote control start button and the inverter generator will start up. The custom-made EV charger will then power up.
- Uncoil the cord and plug into the EV, using the Tesla adapter if you are charging a Tesla. After the desired amount of time, ask the EV driver to cancel the charge from the vechicle touch screen. This should unlock the plug. At that point, shut off the inverter generator by pressing the green start button, remove the plug from the EV and recoil the cord.
How long does it take to charge an EV?
Giving a 5-10 mile rescue charge will take about 20 minutes. Some competitive offerings say “up to 1 mile per minute” but be very suspicious of this. When EVs are down near zero battery, they protect themselves and charge more slowly. Very hot and very cold weather can also adversely affect this charging speed.
Can I use this to give full charges?
Not practically. All of these generator type chargers are like using a squirt gun to fill a bath tub. Giving a full charge, say from 20% to 100% would take many, many hours with this unit. High Speed DC fast charger are available as portable units but they are very, very, very expensive to be able to give a full charge. And they are also very, very big and heavy.
What if the plug won’t unlock?
First, make sure the inverter generator is off and NEVER unplug an EV while it is charging under load. If the plug gets locked into the vehicle and will not release, and after ensuring your inverter generator is off, look inside the EV behind where the plug is plugged into the vehicle. There is typically a panel behind that which can be removed and a pull cable to release the lock on the plug.
Questions About Getting Started
How much money should I charge for a rescue?
That depends a lot on your location and what a tow costs for 5-10 miles. Generally you can charge about the same amount of money as you would to tow a gasoline-operated vehicle (some people feel you can charge a bit more; some feel it should be a bit less).
In general, we recommend you have a plug fee (similar to how tow companies have a hook fee) and then add an electricity fee (similar to tow companies and their mileage fee).
For example, you might charge $100 for the plug fee just to show up, and then $100 for 20 minutes of charging (that should give them 5-10 rescue miles). If they want another 20 minutes, perhaps charge them another $50.
Our unit comes standard with a 1 year warranty. We’re happy to report we have never had to use it nor had any problems.